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TRAI talks about moot mechanism for KYC-based caller name display, consultation to begin in a few months

Telecom regulator TRAI will soon begin consultations on developing a mechanism to flash the caller’s KYC-based name on phone screens when someone calls, a top official said.

The Telecom Regulatory Authority of India (TRAI) has received instructions from the Department of Telecom (DoT) to initiate consultations in this regard.

Troy chairman PD Vaghela said talks would begin in two months.

“We just got a hint, we’ll start working on it soon. The name will appear according to the KYC when someone calls,” Vaghela said.

TRAI is already thinking of similar ways, but now with specific indication from the telecom department, work on this will begin soon.

“According to the DoT regulations, the KYC made by telecom companies, this mechanism makes the name appear on the phone screen,” Vaghela added.

The mechanism assists in locating callers according to their KYC (Know Your Customer) and this action is important in bringing greater accuracy and transparency than some apps that detect callers based on crowd sourcing data.

Sources said that once the framework for the KYC-based-new mechanism is created, identity recognition will be more explicitly and legally justified. It also has a ripple effect, leading to a clean up of data in crowdsourcing apps as there are KYC links.

When asked if the process would be conducted voluntarily, sources said it was too early to discuss the modalities as many issues would come up for discussion during the consultation phase.

TRAI has also implemented blockchain technology to prevent the problem of unsolicited commercial communication (UCC) or spam calls and messages.

Experts say the KYC-based caller identification mechanism protects users from increasing cases of spam calls and fraud.

Meanwhile, a spokesperson for the caller identification app Truecolor said in an email statement: “We welcome any and all steps in the mission to make communication secure and efficient”. “Number identification is crucial to end the scarcity of spam and scam calls and we, at Truecolor, have been working tirelessly for this important mission for the past 13 years. We appreciate this action by TRAI and would like to reiterate that we are very supportive. A company spokesman said.


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